Megaputer Intelligence has announced that a purchase recommendation solution powered by Megaputer X-SellAnalyst™ and implemented at IHS call center and online retail store has been selected as a finalist for the DM Review’s 2003 World Class Solution Award. The World Class Solution Award is a symbol of excellence within the business intelligence and data warehousing industry. A team of industry experts selected the finalists from a pool of more than 100 world wide entries based on each entry’s impact, relevance and innovation. The DM Review announcement of the award finalists is available at http://www.dmreview.com/master.cfm?NavID=198&EdID=6621.
X-SellAnalyst™ is the analytical engine behind the document suggestion system that provided real time product recommendations and enhanced cross selling opportunities even in a rapidly evolving product portfolio.
According to existing customers, X-SellAnalyst can be implemented within about three weeks in a call center and six weeks — in an e-commerce operation. In a typical customer implementation, X-SellAnalyst generates a 5-8% increase in sales and pays for itself within two months. «An increase in IHS sales resulting directly from the implementation of Megaputer X-SellAnalyst solution in our e-Commerce operation [www.global.ihs.com] amounts to 5.75% of online sales,» says Jaren Green, Online Marketing Manager at IHS.
X-SellAnalyst requires virtually no manual maintenance and delivers objective purchase recommendations based on the analysis of historical transactions. X-SellAnalyst can learn purchasing patterns from data originating from walk-in stores and utilize the discovered knowledge for increasing customer utilization in e-Commerce environment. The system provides a very quick and easy implementation, as it can work with data residing in any SQL-compatible source and does not require user-entered business rules for its operation. The system readily scales to millions transactions and SKUs, as its robust learning algorithms generate recommendation rules on-the-fly instead of storing overwhelming amounts of rules statically inside the system.
To learn more about X-SellAnalyst please visit http://www.megaputer.com.
About DM Review
DM Review is recognized as the premier business intelligence, analytics and data warehousing publication. For more than a decade, DM Review has provided thought-provoking and informative editorial covering strategic solutions across for business intelligence, analytics, data warehousing and CRM across all major industries. DM Review’s authors and columnists are internationally recognized experts in a variety of business intelligence fields. DM Review editorial provides both business and technology perspectives regarding issues, trends and solutions of interest to corporate executives and IT managers.
IHS Engineering is the leading worldwide provider of technical standards, specifications, logistics and parts information to corporations. IHS Group has annual sales in excess of $400 million and employs over 3,000 people worldwide. IHS Group is one of Colorado’s top-15 private companies and a top-50 Colorado private-sector employer.
About Megaputer Intelligence
Founded in 1993, Megaputer is a leader in business intelligence software. The company provides a family of applications and solutions that support business decisions and drive profitability. Megaputer offers best-of-breed tools for both data and textual analysis that reveal knowledge hidden in data warehouses, text-bases, and web traffic, and improve CRM, targeted database marketing and personalized e-business. Megaputer products are used by over 300 customers including EDS, Market America, Mars, Taco Bell, 3M, Chase Manhattan, Allstate Insurance, McKinsey, US Navy, DynCorp, NIH, Siemens, and France Telecom.
Megaputer and X-SellAnalyst are registered trademarks of Megaputer Intelligence Inc. in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.